TrendWatching | Members Support

Live Onboarding

Want to learn how to use TrendWatching like a pro in just 45 minutes? Join us for one of our monthly Live Onboarding webinars. In each session, an in-house TrendWatching analyst will highlight the platform’s key features and research shortcuts, before opening the floor to a Q&A.

Pick an option below that works for you, time-zone wise:

15 April 2025

APAC Live Onboarding

Mumbai — 9 AM
Singapore — 11:30 AM
Sydney — 2:30 PM

Sign up now!

16 April 2025

Global Onboarding

New York — 9.30 AM
Sāo Paulo — 10:30 AM
Amsterdam — 3:30 PM

Sign up now!

Welcome / Tour

In addition to our live onboardings, we also offer:

A Welcome section, letting your explore various 'jobs to be done' that the platform can help you with.
A guided tour of the platform, which you can take at your own leisure, at any time.

Great for new members, or anyone in need of a quick refresher.

10+ features and tools, all yours 🙌

1. Daily Feed

2. Trend Framework

3. Innovations Database

4. Trend Reports

5. Industry Intel

6. Regional Intel

7. Stats Center

8. Academy

9. Method & AI Tools

10. Project Folders

11. Ask An Analyst

12. Coming Soon

1. Daily Feed

Stay on top of your game

Straight from the analysts' desk: daily trend-driven insights. Snackable and AI/human-sourced from every corner of the earth.

2. Trend Framework

Discover trends relevant to you

Our proprietary Trend Framework, revolving around 15 mega-trends and 230+ sub-trends, brings you instant guidance.

3. Innovations Database

Spot your next big thing

Search 31,000+ tagged, on-trend innovations, or ask our AI-powered Innovations Expert.

4. Trend Reports

Save invaluable time

Supercharge your planning with the 2025 Trend Report, our latest FastForward report on The Consumer Agent Economy, or with any of the 300+ other topic-specific reports.

5. Industry Intel

Be an industry expert

Explore trends and innovations in your (or your clients') industry. The platform covers 15 major sectors, from Finance to Food & Beverage.

6. Regional Intel

Be even more glocal

The platform covers impactful innovations, trends and insights for Africa, APAC, LATAM, Europe and North America.

7. Stats Center

Up your pitch

A curated database of 100s of consumer stats that validate and enliven any of your pitches, business cases or trend presentations.

8. Academy

Upskill yourself

Eager to turn yourself and your team into trend-driven innovators? Enroll in our platform's Academy — 27 videos included.

9. Method & AI Tools

Ideate and Innovate

Run with our toolbox — including our Trend Canvas and AI-powered ideation tools.

10. Project Folders

Get organized

Organize your favorite innovations, stats, trends and reports into folders. Ready to download in one go or to share with your team.

11. Ask An Analyst

Enjoy expert support

Interact via platform chat or email with our Trend Analysts at any time about all of the platform's intelligence. Fast replies included.

12. Coming Soon

Join the journey

Besides adding (personalised) trend intelligence 24/7, we’re currently working hard more AI-powered Ideation Tools.
(View the entire roadmap here)

Need to talk to us?

Just ping us! Contact our Client Success team anytime via email at client_team@trendwatching.com. They will reply asap, or connect you to one of our Trend Analysts.

Feedback & Fixes

Surprise, surprise: we'd love to hear from you! Anything you feel needs fixing, improving, imagining, do let us know.

Our Client Success and Product teams will run with your suggestions and let you know when implemented 🙏

Frequently Asked Questions

Can I really invite all my colleagues to join the platform?

Yes, absolutely. Your company enjoys company-wide TrendWatching access and thus you can invite any of your colleagues to join. Just go to your personal page and click the 'invite' button. You can then enter your colleagues' email addresses or copy a dedicated sign-up link that can be shared in any internal comms channels.

I work in a professional service firm - can I share access or content with my clients?

You can definitely share some of the content with your clients, as long as you always state the source: "TrendWatching - https://www.trendwatching.com". If you want to share large amounts of content or even access, you will need to contact our Client Success team, who will be happy to provide you with a quote for temporary or permanent client access.

Is your content based on a methodology?

It certainly is. For a detailed overview of our purpose-driven trend methodology, our trend hierarchy and our trend research & analysis process, please check out our How we do trends overview.

How do I find out who's the TrendWatching account owner / admin on behalf of my company?

To view the members on your TrendWatching company account, click your avatar in the top right corner and go to Company > Members, or click here. You will see an overview of your team, including the owner of your company account and any with admin rights.

Is my data secure when I use one of your AI-powered tools?

Rest assured your data is utterly secure. It is not being stored or used for training, while the generated output is only viewable by and accessible to you.

We've been around for 20+ years and are forever working with dozens of the world's largest B2C brands and agencies. Being a deeply trusted partner, also in an AI-dominated world, is something we continue to take pride in.

How can I find out more information about my subscription plan?

Details about your plan can be found on your company page, click your avatar in the top right corner and go to 'Company', here you will see details under 'General' and 'Members'. If you are designated as an account owner or admin, you will also be able to see your billing information and any invoices.

When does my subscription end, and will I be notified?

Your subscription end date can be found on your Company page: click your avatar in the top right corner and go to Company > General, or click here. Prior to your subscription ending you will receive several countdown reminders, as well as see a notice on the platform itself. If you haven't seen these reminders, please check your spam, or contact our Client Success team at client_team@trendwatching.com

How can I renew my account way ahead of the official renewal date?

If you want to renew your account before your official renewal date, please reach out to our client success team at client_team@trendwatching.com and an account manager will guide you through the process.

What are the terms and conditions of my subscription?

Regardless of the plan you have with us, our terms and conditions are standard and can be downloaded here. You also agreed to them when you gained access to TrendWatching. If you have any specific questions, please email client_team@trendwatching.com

Do you also offer trend consulting services?

We do — TrendWatching's Trend Analysts work with a select number of clients on larger trend strategy projects. They also regularly present at corporate and public events. For more info, see TrendWatching's Custom Services.

I'm trialing the platform and have questions about my trial account

If you're currently trialing the platform, please visit the dedicated Trial FAQ page. We hope to welcome you as a permanent member, soon!

Check out all new features coming your way 🙌

TrendWatching Roadmap

Support

Live Onboarding

Welcome / Tour

10+ features and tools, all yours 🙌

1. Daily Feed

2. Trend Framework

3. Innovations Database

4. Trend Reports

5. Industry Intel

6. Regional Intel

7. Stats Center

8. Academy

9. Method & AI Tools

10. Project Folders

11. Ask An Analyst

12. Coming Soon

1. Daily Feed

2. Trend Framework

3. Innovations Database

4. Trend Reports

5. Industry Intel

6. Regional Intel

7. Stats Center

8. Academy

9. Method & AI Tools

10. Project Folders

11. Ask An Analyst

12. Coming Soon

Need to talk to us?

Feedback & Fixes

Frequently Asked Questions

Can I really invite all my colleagues to join the platform?

I work in a professional service firm - can I share access or content with my clients?

Is your content based on a methodology?

How do I find out who's the TrendWatching account owner / admin on behalf of my company?

Is my data secure when I use one of your AI-powered tools?

How can I find out more information about my subscription plan?

When does my subscription end, and will I be notified?

How can I renew my account way ahead of the official renewal date?

What are the terms and conditions of my subscription?

Do you also offer trend consulting services?

I'm trialing the platform and have questions about my trial account