18 February 2026
New York — 9.30 AM
Sāo Paulo — 11:30 AM
Amsterdam — 3:30 PM
Mumbai — 8:00 PM
Bangkok — 9:30 PM
1. Live Onboarding
Interested in how an upgrade to a Pioneer plan would empower you?
Join us for one of our monthly Live Onboarding webinars. In each session, a TrendWatching expert will highlight the platform’s key features and research shortcuts, before opening the floor to a Q&A.
2. Welcome / Tour
To understand all the benefits of a Pioneer account, in addition to our live onboardings, we also offer:
- A Welcome section, letting your explore various 'jobs to be done' that the platform can help you with.
- A guided tour of the platform, which you can take at your own leisure, at any time.
3. Feedback & Fixes
Surprise, surprise: we'd love to hear from you! Anything you feel needs fixing, improving, imagining, do let us know.
Our Client Success and Product teams will run with your suggestions and let you know when implemented 🙏
4. Questions about your account / upgrading?
See what upgrading to a paid plan gets you — all at a disruptively affordable price.
Got any question? Head to our FAQ.
